Account Deletion – How It Works

At BrickVerse, we take account deletion seriously and apply the same secure deletion system whether your account is removed due to:

• A GDPR data request

• A moderation action

• A user-initiated deletion request

This article explains exactly what happens when an account is marked for deletion.

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Step 1: Account Marked for Deletion

Once your account is flagged for deletion:

• Your username is immediately changed to: deleted_youruserid

• Your account is placed into a 5-day grace period queue

This grace period exists in case:

• A moderation decision is reversed

• A deletion request is canceled

• A support escalation requires review

During this time, your account is considered inactive and pending removal. Your sessions will be signed out and you can no longer login.

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Step 2: 5-Day Grace Period

After the 5-day grace period ends, permanent deletion begins.

At this stage:

• Your email address is scrubbed from our systems

• IP logs and related metadata are permanently deleted

• Account permissions are fully reset

• Username history is cleared, allowing your old username to become available to others

• Forum posts, game likes, help tickets, and similar activity are removed immediately

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Virtual Currency (Cubes)

BrickVerse will:

• Seize any remaining Cubes (our virtual currency) from:

  • Your account

  • Any guilds you own

Cubes are permanently removed and cannot be recovered.

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Created Assets (Secondary Deletion System)

Assets you created — including:

• Universes

• Marketplace items

• Developer assets

— go through a secondary deletion system.

These items receive an additional 5-day grace period before being fully removed from:

• Our CDN (Content Delivery Network)

• Our databases

This ensures:

• Data integrity

• Proper system cleanup

• Final cancellation window if necessary

After this additional grace period, assets are permanently deleted.

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Transactions & Entitlements

Please note:

• No refunds are issued for any purchases.

• All entitlements (such as game passes and other digital unlocks) are revoked.

• Deleted accounts cannot be restored after final processing completes.

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Important Notes

• Once deletion fully completes, recovery is not possible.

• All deletion types (GDPR, moderation, user request) follow the same system.

• If you believe your account was incorrectly marked for deletion, contact support immediately during the 5-day grace period.