Why Your AI Response Might Be "Stuck on Thinking…"

Sometimes, when using Brickverse AI support, you might see a message like:

Here’s why this happens and what it means.

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⏳ Deliberate Response Delay

Our AI intentionally takes 1–5 minutes to generate replies. This ensures:

• The system isn’t overloaded during peak times

• The AI has enough time to process your issue accurately

• Responses are thorough and relevant, not rushed

Think of it as the AI “thinking carefully” before giving you the best answer.

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🔄 How Context Updates Work

If you send a new message or update your ticket while the AI is still thinking:

• Previous pending replies are canceled

• This allows the AI to start fresh with your latest context

• It prevents the AI from giving outdated or incomplete advice

This ensures the AI always considers your most recent information.

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💡 Tips to Avoid Long Delays

• Avoid sending multiple updates at once—wait for the current reply if possible

• Include all relevant details in your initial message

• Exact error messages help the AI respond faster

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✅ Summary

“Stuck on thinking…” isn’t a problem—it’s your AI taking the time to:

• Process your ticket without overloading the system

• Include the latest context in its response

• Give the most accurate and helpful guidance

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With this system, Brickverse ensures that even complex issues get thoughtful attention, while keeping responses efficient and reliable.