Privacy Policy

Effective: October 16th, 2023

Last Updated: February 15th, 2024

Introduction

We care a lot about your privacy. This is why we think with privacy in mind when adding any feature to our platform. In order to provide you our services, we need to store some basic information about your account.

Where does this policy apply?

If you're using BrickVerse, you're in the right place. Here's where you can learn about keeping your information safe. Using BrickVerse includes using:

Websites with a brickverse.gg address.
Our mobile, virtual reality, and console apps.
The BrickVerse Player and the BrickVerse Studio Application.
Other BrickVerse features described in this policy, platform(s), and service(s).

What kind of information is being stored?

We must store some information to provide you with our services. The amount of information depends on what you decide to post on our platform. All crucial information like your password are stored securely in such a way nobody including us can retrieve it.

Definitions

Before proceeding with the remainder of the Privacy Policy, it's important to clarify specific terms used in this document. These terms have distinct meanings:

"Children", "Child", and "Minor" refers to any user under the age of 18.
"Child Account" refers to any user under the age of 13.
"Minor" or "minor user" pertains to a user of the Services who is below the legal age of majority in their jurisdiction or state of residence.
"Personal Information" encompasses any data related to a natural person that can be identified, either directly or indirectly, often through means such as a name, identification number, location data, or an online identifier.
"Platform" designates our BrickVerse platform, the ultimate virtual universe where creativity takes the lead.
"Privacy Policy" or "Policy" signifies this BrickVerse Privacy Policy.
"Processing" denotes any action carried out on Personal Information, including activities such as collecting, recording, organizing, structuring, storing, adapting, disclosing, or other uses.
"Service" encompasses any service or application offered by BrickVerse, allowing users to create platform experiences, interact with others, and utilize content generated by you and fellow users. This includes websites under the brickverse.gg domain, our BrickVerse mobile, virtual reality, and console platforms, the BrickVerse Player, the BrickVerse Studio, as well as other websites, products, software, applications, content, data feeds, and additional services where a duly authorized link to this Policy is provided.

Any other capitalized term not defined in this Policy is defined and carries the meaning specified in the BrickVerse Dictionary. In the case of a substantial or apparent conflict between the English version of this Policy and translations into other languages, the English version shall take precedence.

Are you under the age of 13 or are you responsible for someone who is?

If you're under 13 years old, we take privacy and safety seriously, and this section of our privacy policy is tailored to you.

Obtaining Permission:

If you're under the age of 13, please make sure to obtain permission from your parent or guardian before using BrickVerse. You should not use our services without their consent.

Setting Boundaries:

Regardless of your age, BrickVerse offers communication settings that enable you to control who can interact with you. For instance, you can choose to only allow interactions with friends or even disable all interactions altogether. Additionally, you have the option to restrict your account, which turns off chat and public commenting, limiting the account.

Parental Supervision:

Parents and guardians, we recommend that you supervise your child's activities while they are on BrickVerse. We provide tools to assist you in this regard, and you can learn more about BrickVerse's safety features here.

Age-Appropriate Privacy Settings:

If you are under 13 years old, your account will be automatically configured with strong privacy settings. While in this privacy mode, certain features like social media plug-ins, specific advertising, and alerts will be disabled. When you turn 13, you will have the option to enable additional features more suitable for users aged 13 and older.

Information Collection for Users Under 13:

For users under 13 years old who create an account, we will request some information, which is categorized as non-personal information under the Children's Online Privacy Protection Act (COPPA). This information includes:

Your Username (required): This is necessary to create your account and operate the BrickVerse Service. Your username is not used to identify you outside of BrickVerse.
Your Password (required): We need your password to log you into your account and manage the BrickVerse Service.
Your Birthday (required): Your birthday is used to ensure that your account has the appropriate default settings for your age.
Your Gender (optional): This information is used to customize your experience on BrickVerse.

For enhanced account security and parental controls, we rquire a parent to provide a parent's or guardian's email address during registration.

Parent email addresses, which are the only personal information as defined by COPPA that we collect from child accounts, are collected to ensure the security and integrity of your account and the BrickVerse platform. We may use your parent's email address to communicate with them about your account, such as requesting them to review and oversee your account.

We Prioritize Your Privacy

At BrickVerse, safeguarding your Personal Information is a top priority. If you're under 13 years old, we'll only ask for the necessary information to set up and protect your account. Should you choose to provide more Personal Information than required, we will take the following actions:

Delete any additional Personal Information we've collected from you (unless the law mandates us to retain it).
Cancel your account, or
Activate age-appropriate protections on your account.

When users share content in public and comment areas, such as chat, forums, group walls, or personal posts, we implement filters to ensure your safety. These filters automatically remove:

Personal Information like addresses, emails, and phone numbers.
Attempts at phishing, which is when someone tries to trick you into sharing Personal Information.
Offensive language, adult content, or suggestive content.

To provide this filtering, we utilize both human oversight and automated checks to the best of our ability based on available technology. However, like all filtering systems, they are not 100% foolproof.

Request Privacy-Related Changes

If you wish to make privacy-related changes, you can request that BrickVerse makes alterations to your child's account or allows you to review, delete, or prevent the further collection or use of Personal Information from you or your child. To initiate such a request, please complete our Customer Support Form.

Learn More about COPPA

We fully comply with the Children's Online Privacy Protection Act (COPPA). To delve deeper into understanding COPPA, you can visit the official website of the US Federal Trade Commission dedicated to COPPA: FTC COPPA Website. We also recommend checking out KidSafeSeal.

Utilizing BrickVerse Features

At BrickVerse, we may employ your Personal Information when you use specific features to enhance your experience. To grant access to these features, we may require your email address and other data you provide, such as your verified date of birth.

Third-Party Features

You can utilize third-party features, including social media widgets, share buttons, and login features. These features may include social plugins from platforms like Google, Facebook, Twitter, and others. Please note that when using these features:

We may have the ability to access or use information on your social media accounts.
Information regarding your usage of BrickVerse may be shared and posted on your profile on these third-party platforms.

Should you use your BrickVerse ID to sign in to a non-BrickVerse website or service, and later decide to delete your BrickVerse account, you may lose access to that specific website or service.

Voice-Based Services, for Users 13 and Older

If you consent to using BrickVerse's voice services and voice-related features, we may collect, utilize, and store your voice recordings for the following purposes:

Enabling voice services.
Enhancing the safety of our voice-related services.
Facilitating training and product improvement.

Please be aware that we will not use your voice recording for training or product improvement purposes.

Voice moderation & research is provided by Microsoft Corporation, Azure service(s), Vanex Network, a Independent Research & Development Group & Nebula Laboratories, a Subsidiary of RAMPAGE Interactive.

Location-Based Services, for Users 13 and Older

If you are 13 years of age or older, you have the option to use location-based services. If you agree to do so, we may collect and track geolocation information to provide services that depend on knowing your general location (e.g., country or region). We do not collect precise geolocation data. This information may be used for features like check-ins or personalizing content and advertising.

We gather this information by using an identifier on your device or browser to recognize you upon each return. If you wish to discontinue the collection of your location information, you can update your device settings, cease using the Service, or uninstall our mobile apps.

Engaging with Our Experiences

At BrickVerse, to enhance your experience and ensure your safety, we gather information concerning your interactions with our services and link this information to your account. For instance, we may:

Collect data from your in-game activities to identify any violations of our Terms of Service and enhance our capacity to detect such infractions.
Gather information about the games you engage with to provide personalized recommendations.
Share information such as your username and transaction details with the User-Generated Content (UGC) creator or subsequent owners when you acquire a limited item or participate in any transaction related to UGC.
Obtain data from your device through the use of cookies (please refer to the "Cookies and Similar Technologies" section for further details).

Subscribing to Additional Features (Users 13 and Older)

If you decide to subscribe to additional features or activities that are available to users aged 13 or older, we will explicitly outline what information is collected and how it will be used at the time of data collection.

Inquiries and Technical Assistance

When you reach out to us with questions or seek technical support, we gather certain information, including your email address, your username, and any additional details you provide when you:

Contact our customer support
Report an issue
Request technical support
Ask us questions or provide feedback

We employ this information to respond to your inquiries and provide the assistance or guidance you require. For internal purposes, we maintain records of technical support inquiries for a limited duration. These records are used exclusively to address further inquiries related to your account.

Account upgrade purchases

At BrickVerse, you have the opportunity to acquire virtual currency (Cubes) or premium subscriptions by selecting from the available payment methods. When you make a purchase, you, or your parent or guardian if you're under 13, will be required to provide billing information, which may include Personal Information such as:

Name of the person responsible for the virtual currency purchase
Billing address and email
Credit card or other payment information

The transactions are managed by our payment processors (e.g., PayPal, RAMPAGE Checkout, Stripe), and they are governed by their respective terms and conditions as well as privacy policies. Their policies will outline the types of Personal Information they collect and use. This may include retaining and utilizing your billing information, transaction details, and purchase history to address any billing issues or inquiries.

You also have the option to save your billing information with one of our payment processors to facilitate future purchases. In such cases, please note that BrickVerse does not store or have access to your complete saved billing information. Your information remains securely managed by the payment processor you choose.

Participating in Competitions, Promotions, Research, and Surveys

When you take part in competitions or promotions, such as contests, sweepstakes, giveaways, or prize draws, it may be necessary to provide contact information such as your name, email, or phone number to qualify for discounts or prizes. If you receive a gift card from a third-party provider, certain contact information may be shared with the provider and used in accordance with this Policy, as well as any terms listed on the provider's website. Please be aware that, in certain regions around the world, legal requirements may compel us to publicly disclose information about the winners.

Engaging in Research

Should you opt to participate in research or surveys, these surveys may collect data related to your preferences, likes and dislikes, experience, interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may also request Personal Information.

Advertising

To promote BrickVerse's services to both new and existing users, we utilize Personal Information, which may include:

IP addresses
Data concerning users' browsers or operating systems, including language preferences and general location details
Usernames or user IDs

If you opt to create an Advertising Account, we may need to collect additional information to set up your account. This additional data might encompass your name, email, address, business details, and, if applicable, tax-related information. The collection of this information serves the purpose of establishing the ad account and ensuring compliance with relevant laws, including tax regulations.

It is important to note that we do not collect or employ Personal Information for marketing purposes.

Interaction with Our Corporate Websites and Job Applications

When you interact with BrickVerse's corporate websites or submit job applications, it's essential to understand that the sections of this privacy policy that pertain to experiences or provide information regarding users under 13 years of age do not apply to these corporate websites.

Job Opportunities and Contact:

If you reach out to us about potential job opportunities, we may request specific information such as your name, email address, and employment details. Alternatively, you may choose to send us your CV or job application, which may include this information. We reserve the right to use this information for the purpose of sending you corporate-related communications or responding to your job application. Furthermore, if you engage with BrickVerse in an immersive space designed for prospective employees, such as the BrickVerse Career Center, it's important to note that such interactions may be recorded to enhance your overall experience.

Corporate Website Information:

Our corporate websites, operating under domain names such as corp.brickverse.gg, blog.brickverse.gg, and their subdomains, offer general information about BrickVerse as a company. These websites provide data related to the corporate aspect of BrickVerse, press releases, career information, and other general audience content. It's important to emphasize that our corporate websites do not provide immersive experiences or activities.

Participation in the BrickVerse Developer Exchange Program

To participate in the BrickVerse Developer Exchange Program, certain requirements must be met. These requirements include:

1. IRS W-9 Form (U.S. Taxpayers) or W-8 Form (Non-U.S. Taxpayers): To ensure tax compliance, participants in the program are required to provide BrickVerse with the necessary tax documentation. U.S. taxpayers must submit an IRS W-9 form, while non-U.S. taxpayers should provide a W-8 form.

2. Identity Verification: In addition to tax forms, we may request that you verify your identity. This can be done by providing a government-issued photo ID through a third-party vendor. This verification process helps maintain the security and integrity of the program.

Please note that the Developer Exchange Program feature is exclusively available to users who are 13 years of age or older. For more detailed information regarding the program, its terms, and usage, please refer to our Developer Exchange Terms of Use.

Your username, e-mail address, IP address and password

This platform stores your username(s), e-mail address(es) IP address and password(s) to store your account. Without this information, we can not provide you our services. Below is outlined exactly why this information is stored:

Usernames - Usernames are (often made up) aliases stored to identify one another on our platform. This information is required to login and find other users on both our website and game and is displayed on user profiles like this one
1. Previous usernames are saved for records & reservations.
E-mail address - E-mail addresses are stored for both security reasons and your convenience. We request you to verify your e-mail address immediately after you create your account so we can verify you are a legitimate human being trying to use our website. Your e-mail address can also be used to retrieve your account when you forget your password using the reset password by e-mail address functionality that we provide.
1. Previous e-mail addresses are saved for records & reservations.
IP addresses - IP addresses are stored for security and moderation purposes. Using your IP address, we are able to detect if you are really you using your own account and to find any violations of our terms of services within our platform. We reserve the right to block your IP address from our platform at any time for any reason.
1. IP Addresses are logged when new IP Address is logged in, or new IP Address is detected while actively browsing.
  1. These logs help us prevent alternative accounts, as well provide additional account security for you. Our general administration staff cannot see IP Addresses, our Management Team can view such information upon request.
Passwords - Passwords are stored to secure our user accounts with a secret word and/or a combination of numbers. Your passwords are stored securely within our database server in such way that nobody including us, can retrieve your password. Without passwords, users can not access their account securely.
1. No staff members have database access, strictly Chief Development Officer, and the Chief Executive Officer at RAMPAGE Interactive.

Two Step Verification

If your account has Two Step Verification enabled, we store a random set of characters that represent your private key that is being used to generate a randomized 6 digit code every 30 seconds. This private key is stored in an encrypted form and if a breach occurs, your private key is not at risk.

We encourage our users to never share their private key with anyone, because it can also be used to reset their passwords using the reset password with two step verification feature if their account does not disallow it.

Content voluntarily posted by our users

We store user generated content posted voluntarily by our users to provide our users with user generated content. This content may include forum posts or user created items in our store. The amount of content that is stored in this category depends on the amount of content an user decides to share with our community.

We highly encourage our users to never post any personal content. If you want your information removed because you (accidentally) posted such information, please contact our support team at help.brickverse.co for assistance. Some content have ability to be deleted by yourself.

Statistics, scores, virtual currency and counts

To keep the platform fun and challenging to our users, we store statistics about our users. Below is outlined what kinds of statistics we store:

"Cubes" virtual currency - "Cubes" is our virtual currency used to and sell buy items for users' characters. This is increased over time (or when users sell items) and decreases when users buy virtual items. This value can only be seen by the user currently logged in and our administration team for moderation purposes.
The amount of forum posts users have made - This is a number that indicates how many forum posts users have posted which increases when users post new messages on the forums and may decrease when moderators remove their messages whenever needed.
Join dates - When accounts are created, a timestamp is recorded immediately during the creation of these accounts. These dates indicate when someone has joined our website and can be seen by everyone on either forum messages or their profiles
Last seen dates - When users use our website, we record the timestamp of their last visit to measure if they are online or not. These dates indicate when someone has last visited our website and can be seen by everyone on their respective user profile
Security related timestamps - For the security of our users, we store timestamps of users for whenever they change their password, email address or other security related features. The amount of dates that relate to this is not a constant value and can change over time
User Generated Content timestamps "UGC" - To show relevant content to our users, we store timestamps of UGC when they are created. The amount of dates that relate to this is not a constant value and can change over time.
Account DOB Age. - Information is viewable by our support team. This information is also used automatically in backend for moderation and restrictions.
General account information - Our support team can see general account information such as Email, Email History, Username, Username History, Rank, Plan, Billing Information, Billing History, DOB, Gender, Phone Number, Phone History, Permissions/Ranking, Social Links, Bot account information, membership information, security related timestamps, timestamps, parental pin, parental control, parental overview, storage limits, account debt, moderation and more.

Details relating to account sessions

For the convenience of our users, details are being stored when you login into any account. Owners of these accounts can see details of these sessions to make sure if their accounts are still safe. This information can not be seen by anyone other than the account owners. The information that we store in these cases are outlined below:

User agents - This is a string of characters that can tell websites like ours what browser someone is using, and what OS (Operation System) someone is using
Country codes - This is being stored so users can easily make sure if someone else is on their account or if they left a session running. More often than not, this makes the process of making sure nobody else is in their account(s) a lot easier
Last used timestamp - This contains the time when the session in question was used for the last time
IP Address

Is this information being sold to anyone?

We do not sell any user information to anyone. User privacy is our highest priority and we will never compromise your trust with us by selling your information to third party companies.

Some information is being shared with Google. By using our website, you agree to share some basic details with Google for the security of our users. The information that is being shared with Google is outlined below:

reCAPTCHA - To prevent automated requests done by bots, BrickVerse uses reCAPTCHA to prevent that from happening. For reCAPTCHA to work, Google needs the amount of clicks you have made on reCAPTCHA, the current date, your language and any plug-ins you may have installed on your browser. In addition, reCAPTCHA may store cookies on your machine so your session is not immediately lost after you refresh your page, by using our website, you agree to using and storing cookies.

Cookies are small text documents that store data temporarily located on your machine. These cookies may contain your session ID and other data to make sure you stay logged in and that other parts of our website stay functional. You may choose to disable cookies at any time but doing so may break site functionality such as logging in and other functionalities on other websites. By using our website, you automatically agree to the use of cookies for storing temporary data which is necessary for your use of our website. Cookies may last for a week, up to one year depending on what kind of data is stored on it, cookies can track data like your session ID, user ID and tokens to make sure the site works optimally. Cookies assigned by this website is only shared between you and this website, or any third-party website if expressively defined in our policy.

We want to make sure our users have full control over their data, and we want to do this in the best way possible.

Breach notifications

We will inform all users of our platform when a breach occurs immediately. In addition to that, we will manually reset all passwords to protect our users.

Security of your data

All sensitive data is stored in such a way that nobody including us can read it. This applies to passwords and Two Step Verification keys. Other parts of data is stored in our database, and can not be read by anyone outside of the administration team. All user data will be kept in a confidential manner and will not be used outside of authorized locations.

Personal information removal requests

While we can not remove your account, we can disable it. If you wish to have your account disabled or personal information removed from any section of our platform, please e-mail us at support@brickverse.co with the e-mail address used to create your account. Make sure to include your username so we know who you are on our platform.

Note: Once performing this action you cannot undo this. Your data will be lost forever. Data that will be deleted: Username, Username History (prevents new registers with it.), Email, IP, Billing Information, Moderation Data (such as history, infractions, info, etc.)

We will prompt you a verification email via the email provided on record to confirm deletion.

Your data in game servers will not be deleted, please contact Universe developer to delete your data, we do this to prevent breaking the Universe's developers game.

Your inventory will not be deleted, your previous messages will be repleaced with [Content Deleted]. Staff have no powers to reverse this.

You will have 48 hours after deletion to restore your account, you will be given a generated URL to reclaim your account, inventory, username, and email will be restored with moderation history.

We Do Not Sell Personal Information

BrickVerse adheres to a strict policy of not selling your Personal Information. However, there may be instances in which we share your information for legitimate business purposes, as outlined below.

Sharing for Necessary Purposes

We may share Personal Information when it is necessary, especially in situations where other companies require this information to provide a service on our behalf.

Third-Party Agents, Contractors, and Service Providers

BrickVerse may share your information, including Personal Information, with other companies often referred to as third-party agents, contractors, or service providers. We engage these companies to perform specific services on our behalf. It's important to note that these companies are only authorized to use the information we share to fulfill the designated tasks. They are strictly prohibited from using this information for any other purpose, including selling Personal Information. We take every precaution to ensure that the companies we share information with are fully capable of handling this information securely.

Examples of Services and Associated Companies:

Here are some examples of services for which we might rely on external companies and the companies we are likely to share information with:

Account Integrity and Security Services (e.g., Veriff, Persona, Arkose Labs)
Analytics Services (e.g., Google LLC)
User Acquisition Services (e.g., AppsFlyer, RAMPAGE Interactive)
Community Filtering and Moderation Services (e.g., CommunitySift, Microsoft Azure, Vanex Moderator)
Customer Support Services (e.g., RAMPAGE Interactive)
Surveys and Promotions (e.g., Reach3, Google LLC)
Social Media Log-In Services (e.g., SAP Customer Data Cloud)
Billing and Payment Services (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Consoles, Xsolla, RAMPAGE Interactive)
Hosting and Content Delivery Services (e.g., AWS, Equinix, CenturyLink, YouTube, Vimeo, Cloudflare, RAMPAGE Interactive, Vanex Network)

It's important to note that Personal Information collected through the SMS program will not be shared, sold, or rented to third parties. Your privacy and data security remain our top priority.

Sharing Personal Information for Legal Compliance and Safety

At BrickVerse, there are scenarios in which we may need to share your Personal Information as required or permitted by law. These instances include:

1. Compliance with Legal Processes:

When it is deemed necessary to comply with a judicial proceeding, court order, or any other legal process served on BrickVerse.

2. Law Enforcement and Public Agencies:

In response to requests from law enforcement agencies, regulators, public agencies, including schools or children services, provided that they request the information.
When we believe that disclosing the information may help prevent a crime or when a law mandates us to share it.

3. Ensuring Safety and Security:

If sharing the information is believed to contribute to an investigation into public safety.
To protect the safety of a child using BrickVerse.
To safeguard the security and integrity of our services.

4. Legal Protection:

When we need to protect ourselves against legal liability or to preserve our rights.

5. Transfer of Business Rights:

In the event of a transfer of rights in our business, such as a merger, acquisition, sale of assets, or a similar transaction.
If information is conveyed as a business asset in cases of insolvency, bankruptcy, or receivership.

In cases where the law necessitates such sharing, we will notify you and request your consent accordingly. Your privacy and data security remain our paramount concern.

Sharing Non-Identifying Information

There are instances in which we may share data that does not personally identify you. These situations include:

1. Compliance with Reporting Requirements:

Sharing non-identifying data to meet reporting requirements.

2. Business and Marketing Purposes:

Utilizing such data for various business or marketing purposes.

3. Understanding User Behavior:

Employing this information, we and others gain insights into how, when, and why users visit our sites and use BrickVerse.

4. Non-Identifying Data for All Users:

Sharing non-identifying data of all users, regardless of their age.

User-Shared Personal Information

If you are 13 years of age or older, you have the option to share your Personal Information through features like chat, forums, messages, or other similar methods of sharing on our Service. It's important to keep in mind that anything you choose to share in this manner will be visible to anyone using these features. BrickVerse does not take responsibility for how your Personal Information is utilized if you voluntarily shared it.

Do Not Track (DNT) Signals

Our Services do not respond to Do Not Track (DNT) signals. We do not track our users' activities over time or across external websites for the purpose of delivering targeted advertising. Your privacy remains a key focus, and we maintain transparency in our data practices.

Retention of Your Information

At BrickVerse, we retain your Personal Information for specific purposes, only for as long as necessary to achieve those purposes, and in some cases, even if you have ceased using BrickVerse's Services. When your Personal Information is no longer required, we will either de-identify it or delete it. The following are the key reasons for maintaining your information:

1. Problem Resolution:

We keep billing information and transaction histories to facilitate the resolution of billing disputes or inquiries.
User account history is retained to address customer service issues and to continually enhance and develop our service.

2. Enhancing Service Safety:

Information may be retained to enhance the safety and security of our service, particularly to prevent misuse by individuals with malicious intent.

3. Legal Requirements:

We may hold information for legal purposes, including establishing legal defenses, conducting audits, pursuing legitimate business objectives, enforcing our agreements, asserting our rights, or complying with legal obligations.

Allowing Other Users to Retain Your Information:

Publicly shared content and virtual items on our platform may be retained by other users. For instance, if you create a virtual item and sell it to another user, the item remains on the platform as the other user now owns it.

Storage Location:

BrickVerse is headquartered in Salem, Oregon, United States, and information we collect from you is transmitted to our secure servers in the U.S. for storage and usage. This storage is essential for processing the information effectively.

Additionally, we may transfer the information collected from you to our other offices and to the third parties mentioned within this Policy, which may be located outside your region. Our agents or contractors may also access your information. Please be aware that data protection laws in the U.S. or other countries may not be equivalent to those in your place of residence.

Wherever we transfer your Personal Information, we are committed to taking reasonable steps to ensure the ongoing protection of your privacy rights. If required by applicable legislation, we rely on valid international data transfer mechanisms to facilitate cross-border data transfers. Your privacy and data security are of utmost importance to us.

All user data is located in Charlotte, North Carolina, United States Of America. Provided by RAMPAGE Cloud Hosting.

RAMPAGE INTERACTIVE

Attn: Cloud Database

4742 Liberty Rd S # 2038

Salem, OR 97302 United States

Managing Your Personal Information

If you wish to access, correct, or delete your Personal Information, or if you have any specific requests concerning your Personal Information, please complete the Customer Support Form.

For users under the age of 13, we kindly request that a parent or guardian fill out the form on your behalf.

Should any of your Personal Information change or if you decide to discontinue using our services, you have the option to update, modify, change, or close your account through your account settings or by reaching out to BrickVerse via the form mentioned above. We commit to addressing your requests promptly.

Privacy Policy Revisions and Updates

Our Privacy Policy is subject to occasional updates, and we recommend that you regularly review this page. We consistently include the date of the most recent version at the bottom of this page for your convenience.

In the event of significant changes to the Privacy Policy, we will notify you through the following means:

Email Notification: If we have your email address, or that of a parent or legal guardian, we will send you an email to inform you of these changes.
Prominent Website or In-App Notice: We will display a prominent notice on this website or within the app prior to the changes taking effect.

If any of these alterations involve new substantial uses of your Personal Information, which were not previously disclosed in this Privacy Policy and are required by law, we will seek your consent or the consent of a parent or legal guardian as applicable. Your understanding and trust in our data practices are of utmost importance to us.

Contact

If you have any questions or concerns, feel free to leave us a message at support@brickverse.co and we will reply as soon as possible.